Quick Questions? Email Us

info@gemgrandsafaris.com

Talk to an Expert (Marley)


Contact Us

Please enable JavaScript in your browser to complete this form.
Name

Let’s Get In Touch

Office

80165, Mombasa 80100 ,

Email

tours@gemgrandsafaris.com

Contact

0703-645-067

Lets Get Connected

Frequently Asked Questions (FAQs)

What travel services do you offer?

We offer a variety of travel services to cater to your needs, including destination planning, itinerary creation, activity booking, travel logistics management, and 24/7 support throughout your trip.

Do you specialize in any particular destinations?

While we love exploring the entire world, we have certain regions where our travel experts possess in-depth knowledge and experience. Feel free to inquire about your dream destination, and we’ll be happy to discuss how we can create the perfect itinerary for you.

Do you offer custom travel packages?

Absolutely! We believe travel should be a personal experience. We don’t offer one-size-fits-all packages. We tailor each itinerary to your specific interests, pace, and budget.

How much does your service cost?

The cost of your trip will vary depending on your chosen destination, travel style, desired activities, and duration. Contact us for a free consultation to discuss your travel dreams and receive a personalized quote.

What is included in the trip cost?

The cost will vary depending on your itinerary. Generally, it includes flights, accommodation, transportation within your destination, some meals (as specified), guided tours and activities (as chosen), and local taxes. We’ll provide a detailed breakdown of inclusions and exclusions for your specific trip.

How do I book a trip with Gem Grand Safaris?

The easiest way to book your trip is to contact us through our website or phone. We’ll discuss your travel preferences and create a customized itinerary. Once finalized, you can confirm your booking and make a secure payment online.

What payment methods do you accept?

We accept all major credit cards and secure online bank transfers.

What is your cancellation policy?

Our cancellation policy varies depending on the specific services booked and the timeframe before departure. When you finalize your itinerary, we’ll provide a detailed breakdown of the policy.